Privacy Policy
Effective Date: 08/10/24
At Widemouth Bay Cafe, we take your privacy seriously. This Privacy Policy outlines how we collect, use, and protect your personal information when you use our website. We comply with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
1. Information We Collect
When you interact with our website, we may collect the following personal information through our contact form:
- Name
- Email Address
- Contact Number
This information is collected only when voluntarily provided by you.
2. How We Use Your Information
We collect your personal information to:
- Respond to your enquiries submitted via the contact form.
- Provide information or services you have requested.
- Contact you regarding any queries or feedback related to our services.
We will not use your personal information for marketing purposes unless you provide explicit consent.
3. Legal Basis for Processing
Under the UK GDPR, the legal bases we rely on for processing your personal data are:
- Your Consent: You have given clear consent for us to process your personal information for the specific purpose of responding to your enquiries.
- Legitimate Interests: We process your information for our legitimate interest in providing the best possible service to our customers.
4. How We Store and Protect Your Information
Your personal information is stored securely, and we take appropriate measures to protect it from unauthorised access, disclosure, or loss. We will only retain your information for as long as necessary to fulfil the purposes outlined in this policy or as required by law.
5. Sharing Your Information
We will not share your personal information with third parties unless:
- We are required to do so by law.
- It is necessary to protect our legal rights.
- You have provided explicit consent to do so.
6. Your Data Protection Rights
Under data protection law, you have the following rights:
- Right to Access: You have the right to request a copy of the personal information we hold about you.
- Right to Rectification: You have the right to request that we correct any information you believe is inaccurate or complete any information you believe is incomplete.
- Right to Erasure: You have the right to request that we delete your personal information, under certain conditions.
- Right to Restrict Processing: You have the right to request that we restrict the processing of your personal information, under certain conditions.
- Right to Object to Processing: You have the right to object to our processing of your personal information, under certain conditions.
- Right to Data Portability: You have the right to request that we transfer the personal information we have collected to another organisation, or directly to you, under certain conditions.
If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us.
7. Cookies and Tracking Technologies
Our website may use cookies or similar tracking technologies to enhance user experience. For more details on how we use cookies, please refer to our Cookie Policy.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page, and where appropriate, notified to you by email. We encourage you to review this policy regularly.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us.